for teams

For product and ops teams

For product and ops teams

The patterns I coach individually - invisible work, cross-functional friction, decisions that stall in translation - are team patterns first.

The patterns I coach individually - invisible work, cross-functional friction, decisions that stall in translation - are team patterns first.

I run workshops and custom formats on:

I run workshops and custom formats on:

Making work visible — 90-minute workshop

Making work visible — 90-minute workshop

How your team accounts for the coordination work that keeps it running, and stops losing credit for it.

Handoff workshop — half day

Map where work drops between product, sales, and CS operations, agree who owns each handoff, and leave with a one-page map.

Handoff workshop — half day

Map where work drops between product, sales, and CS operations, agree who owns each handoff, and leave with a one-page map.

I take a small number of team engagements per quarter.

Tell me the friction, and I’ll tell you whether I’m the right person.

Tell me the friction. I’ll propose the format.

Tell me the friction. I’ll propose the format.

I take a small number of team engagements per quarter. Tell me the friction, and I’ll tell you whether I’m the right person.

I take a small number of team engagements per quarter. Tell me the friction, and I’ll tell you whether I’m the right person.